You can add Tags to classify Feedback. This makes it easier to manage, organize, and segment Feedback by Tags. To add a tag to Feedback, click the ‘Add Tags’ button and select from the dropdown list.
Tags will appear on the Feedback card in the Viewer.
Tags are also viewable in the Feedback panel. You can even add Tags to previously-created Feedback from the Feedback panel by clicking ‘Add Tags’ and selecting from the dropdown list.
You can filter the Feedback list based on tags.
Tags are also viewable and filterable in Track.
Tags available for Feedback are set at the Company level. Company Admins can create Tags on the Company admin settings page. If you are a company Admin, you can navigate to the Company page from any page by clicking the profile icon in the top right corner and selecting ‘Admin.’
In the admin settings navigation bar, select ‘Company.’
From here, you can add new tags of edit existing tags. To add a new tag, type in the ‘Add additional Tags’ input field and click Enter or the arrow icon.
To edit a tag, click the ‘Edit’ icon next to the tag.
You can edit the name and change the tag colour from the ‘Edit’ modal.
To delete a tag, click the ‘Delete’ icon next to the tag.